Night Manager – Full-Time | £30,000 per annum | 4-Star Country Hotel (Wokingham Area)
Permanent | Nights | Hospitality & Guest Services
Are you a night owl with a passion for hospitality and service excellence? Do you take pride in keeping operations running smoothly while the world sleeps? If so, we’re looking for someone like you to join our team as Night Manager at our stunning countryside hotel near Wokingham.
About the Role
As Night Manager, you’ll be the key point of contact for our guests during the overnight hours—delivering exceptional service, ensuring security, and supporting the seamless operation of the hotel. Whether it’s greeting late arrivals, setting up early morning meetings, or responding to guest needs with professionalism and warmth, you’ll play a critical role in creating a welcoming and safe environment, 24/7.
What You’ll Be Doing
-
Providing a warm, personalised welcome to all late-night and early morning guests
-
Maintaining a secure environment throughout the hotel, with regular floor checks
-
Overseeing and completing administrative and reporting duties
-
Setting up meeting rooms and private dining spaces to agreed specifications
-
Managing late check-ins, early check-outs, and wake-up calls
-
Handling guest requests, feedback and occasional complaints with care and efficiency
-
Promoting and delivering room service, including night menu and drinks
-
Ensuring the hotel is clean, tidy and “show-round ready” each morning
-
Liaising closely with all departments to maintain 24-hour continuity of service
-
Supporting the Front Office and ensuring accurate handovers to day staff
What We’re Looking For
-
A confident communicator with a calm and professional manner
-
Previous experience in a hospitality or hotel front office role (preferred)
-
Someone who is organised, responsible and committed to high standards
-
A proactive problem-solver with a guest-first mindset
-
Comfortable working nights, weekends, and bank holidays on a rotating schedule
-
Knowledge of hotel systems such as Opera (advantageous)
Perks & Benefits
-
Competitive salary of £30,000 per annum
-
Free on-site parking
-
Uniform provided
-
Meals during shifts
-
Training and development opportunities
-
Beautiful hotel setting in a peaceful countryside location
About The Company
A 4-star historic hotel set in beautiful grounds near Wokingham, offering luxury accommodation, exceptional dining, and first-class events spaces. The client prides themselves on delivering outstanding service and memorable guest experiences—day and night.
Ready to lead the night shift and be the heartbeat of the hotel after hours?
Apply today and be part of a team where excellence never sleeps.